Privacy Policy

Introduction

Divine Corp Ltd (ViXii) (“We”, “Our”, “Us”, or “Company”) understands and respects that you care about your personal data and how it is used. We value your trust in sharing your personal data with us and are dedicated to protecting your personal data when you visit our website https://www.vixii.co.uk/ (the “Website”), as further described in this Privacy Notice.

Scope

This Privacy Notice (“Notice”) applies to personal consumer data collected by the Company through the Website. This Privacy Notice describes in detail:


(i) the types of data we collect about you;
(ii) how we use your data (the purposes for processing your data);
(iii) with whom we share it;
(iv) for how long we retain the data;
(v) the choices and rights you have with regard to your data;
(vi) how we protect your data;
(vii) how we store your data; and
(viii) how you can contact us about our privacy practices and grievance redressal.

This Notice is in line with the standards expected by the European General Data Protection Regulation (EU GDPR) and the Digital Personal Data Protection Act, 2023 (DPDPA) of India. Divine Corp Ltd (ViXii) will be the Data Controller / Data Fiduciary responsible for processing any personal data.

What is personally identifiable information ?

Personally identifiable information (“PII”) is any data that could potentially identify a specific individual. Protecting PII is essential for personal privacy, data privacy, data protection, information privacy and information security.

Personal Data : How we collect and why ?

We may source, use and / or otherwise process your personal data in different ways. In all cases we are committed to protecting your personal data.

All credit / debit card transactions on this site are processed using Stripe, Inc., which is a secure online payment gateway.

We have described below how we obtain your personal data and how we treat it:

Website Visitors:

We may obtain your personal data from the following sources:

  • from you directly (for example, when you purchase our goods or services online, or at the time of subscribing to any services offered on our Website, including but not limited to any e-newsletter and / or e-promotions)
  • from your device or browser
  • If you contact us, we may keep a record of that correspondence.

Personal data that we collect & process:

  • Name
  • Email address
  • Phone number
  • Communication preferences
  • Password
  • Home address
  • Date of birth
  • Payment preference and details (for example, bank account details, credit card or PayPal details supplied to us by you)
  • Purchase history
  • Cookie data (for more information please see our Cookie Notice)
  • Preferences regarding online marketing
  • IP address

Why we collect your personal data & what is the lawful basis for it?

Use of your personal dataThe lawful basisOur legitimate interests
To provide you our e-commerce services, enabling you to buy our jewellery online.ContractualTo provide you our products or services
To allow you to participate in interactive features of our Website at your choosing (including the Contact Us, Schedule Appointment and Newsletter features).Legitimate interestsTo promote our goods and services.
Account management
To establish and manage our relationship with you.Legitimate interestsTo understand the market in which we operate.
Management reporting (including at an intra-group level).
Account management
To learn about our website's users&apaos; browsing patterns and the performance of our website.Legitimate interestAccount management.
Management reporting (including at an intra-group level).
To perform customer due diligence checks.Legitimate interestWebsite management
To safeguard the security of our infrastructure and systems.Legitimate interestTo manage security, risk and crime prevention.
Management reporting (including at an intra-group level).
To inform you of our products, services and events that may be of interest to you by letter, telephone, email or other forms of electronic communication (for example, our brochures, e-newsletters and e-promotions).Legitimate interestTo promote our goods and services.
Management reporting (including at an intra-group level).

If you object to us using your personal data for the above purposes, including direct marketing, please send us an email at info@vixii.co.uk. When we use cookies or similar technologies, we will seek your prior consent, where required to do so by law. When we use your email to communicate marketing information to you, we will seek your prior consent, where required to do so by law.

How long do we keep your personal Data?

We will keep your personal data only for as long as is necessary and / or for the purposes for which it was collected, in connection with your requests via our Website, or your use of our Website.

Who do we share your personal Data with?

We do not sell your personal data to third parties.
We may share your personal data with Divine Corp Ltd (ViXii)'s affiliates, if any;
Our partner organizations and service providers;
Organizations that provide a service to us, whilst ensuring that they are contractually obligated to keep your personal data confidential and in compliance with the GDPR, DPDPA and other relevant data protection laws;

The following types of service providers:
technical support providers who assist with our Website and IT infrastructure;
our payment solutions providers for processing payments;
third party software providers, including 'software as a service' solution providers, where the provider hosts the relevant personal data on our behalf;
professional advisers such as solicitors, accountants, tax advisors, auditors and insurance brokers;
providers that help us generate and collate reviews in relation to our goods and services; and/or
our advertising and promotional agencies and consultants and / or those organizations selected by us to carry out marketing campaigns on our behalf.

Use of the platform/services by children

As stated in our Terms and Conditions, to register and make purchase(s) on our Website you must meet the 'Age Requirements' (as defined in our Terms and Conditions). If you are a 'Minor' or 'Child', i.e. an individual who does not meet the Age Requirements, then you may not register on our website, and only your parent / guardian can register on the website on your behalf, agree to all website terms and enable access to you under their guidance and supervision.

For the Privacy Notice and use of our Website, an individual below the age of 18 years in India and below the age of 16 years in Europe is a minor and is prohibited from using the Website without the supervision and consent of their legal guardian / parent.

We do not knowingly collect such Personal Information from a child / minor and assume that information has been provided with consent of the Parent. If you are a parent / guardian and you are aware that your child has provided us with any Personal Information without your consent, please contact us at info@vixii.co.uk. If we independently become aware that we have collected Personal Information from a child in the absence of consent of the parent/guardian, we will take steps to remove such information from our servers.

Agreement

These Terms and Conditions constitute the entire agreement between you and Divine Corp Ltd (ViXii) regarding your accessing our website, any sale, purchase and / or use of the items displayed / exhibited herein. This agreement supersedes any prior agreements or understandings related to the subject matter herein. No modification of these terms and conditions shall be binding unless agreed upon in writing by both parties.

Law enforcement or Government bodies

We may disclose your personal data as permitted by law, in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our Terms and Conditions or other agreements, or as required by law.

Company Mergers and Takeovers: We may transfer your personal data to potential purchasers and their advisors, subject to appropriate confidentiality obligations, in the event we decide to dispose of all or parts of our business.

Cross Border Data Transfers

WWe may transfer the personal information we collect to countries with laws that may offer a different level of protection compared to the laws in the country in which you reside.

You may request a copy of these agreements by contacting us at info@vixii.co.uk.

Your Rights

The GDPR / DPDPA provides you with certain rights in relation to the processing of your personal data, including to:

Request access to personal data about you (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you, and to check that we are lawfully processing it.

Request rectification, correction or updating to any of the personal data that we hold about you. This enables you to have any inaccurate our outdated information we hold about you corrected.

Request personal data provided by you to be transferred in a machine-readable format ('data portability').

Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing.

Request a restriction on processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g. if you want us to establish its accuracy or the reason for processing it).

Object to the processing of your personal data in certain circumstances. This right may apply where the processing of your personal data is based on the legitimate interests of Company, as explained above.

Withdrawal of consent. If we rely on your consent (for example, when setting cookies on your device or for direct marketing), you may withdraw your consent at any time.

These rights listed may be subject to various conditions under applicable data protection and privacy legislation.

How Do we protect Personal data ?

We maintain administrative, technical and physical safeguards designed to protect the personal data we have about you against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no data transmission or storage, or use of the Internet, can be guaranteed to be 100% secure.

Retention of personal data

Your data will be retained as long as you access and / or have an account on our website and continue to use our services. This data will include your purchase history, transactions and personal information. However, in certain circumstances, we retain the information for as long as it is required by us, including for legal or business compliances.

Changes to our Privacy notice

From time to time, we may change our Privacy Notice to reflect changes to our privacy practices and services. If we modify the Privacy Notice, we will update the 'Last Modified Date' and the changes will be effective as of the date we post. For material changes, we will notify you by posting a prominent notice on our Website indicating at the top of the Privacy Notice when it was most recently updated.

How to contact us ?

If you have any questions or comments about this Privacy Notice or the manner in which we or our service providers treat your personal information, would like to exercise your choices or would like us to update information we have about you or your preferences, please contact us at:

(Details of the Data Protection Officer)
Name: Ajaykumar Modi
Contact no: +447827205283, (working hours 9am to 5pm):
By email: info@vixii.co.uk

Cookie Policy

Introduction

This website https://vixii.co.uk (referred to as the “website”) use cookies, pixel tags, web beacons, and other web technologies such as CAPTCHA's to improve the website's performance, to enhance your browsing experience and to protect the website against 'spam bots'. Certain areas of the website also use cookies to understand more about you, so we can offer you more personalized and enhanced browsing experience. We use a simple counter, without storing any information on your device, to count the number of visitors who accept or decline our cookies.

You can find out more about cookies and how to manage them in the information below. You can change your cookie settings and disable some or all cookies for the website by changing your browser settings so that cookies cannot be placed on your device.

If you have any questions in relation to the cookies we use please contact us at info@vixii.co.uk.

What are web beacons?

Divine Corp Ltd (ViXii) may advertise on third-party websites either using our company or through a brand name. As part of our effort to track the success of our advertising campaigns, we may at times use a visitor identification technology such as “web beacons”, or “action tags”, which count visitors who have come to the website after being exposed to an Divine Corp Ltd (ViXii) banner ad on a third-party site. We do not use this technology to access your personal information and it is only used to compile aggregated statistics about visitors who visit the website, to gauge the effectiveness of our ads.

What is a cookie?

A 'cookie' is a technology that allows a website to store tokens of information (an 'identifier') in your browser used by the website while you are on the website. Cookies are then sent back to the website on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are used in order to make the website work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving and enhancing the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests. These ads may either be on the basis of your previous visits to the website or alternatively, based on cookies in your browser.

When you visit the website, you are given the opportunity to: (i) accept all cookies used on the website; (ii) accept certain categories of cookies and decline others; or (iii) decline all cookies. If you have accepted our use of some or all cookies, the information related to those cookies alone are collected and used by the website. Please note that your consent to accept or to decline cookies is limited to the https://vixii.co.uk/ website and to any other pages, which may be hyperlinked to our website. For more information on cookies used by those websites, please refer to the specific privacy notice or cookie policy on those websites. If you have any questions, please contact us at info@vixii.co.uk.

Categories of cookies

There are two broad categories of cookies:

  • First party cookies, served directly by us to your device.
  • Third-party cookies, which are served to us by a third party on our behalf.

Cookies can remain on your digital device for different periods of time. Some cookies are 'session cookies', which means that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', which means that they survive even after your browser is closed. These 'permanent cookies' can be used by the website to recognize your digital device when you open your browser and access the website again.

Cookies that we use

Our website uses cookies that broadly perform the following four functions:

FEssential / strictly necessary cookies, which are essential to the functioning of the website and your use thereof;

Performance cookies, which help us measure the website's performance and improve your experience. In using performance cookies, we do not store any personal data and only use the information collected through these cookies in aggregated and in an anonymised form;

Functional cookies, which allow us to enhance your user experience (for example by remembering any settings you may have selected); and

Marketing / targeting cookies, which we use to track user activity and sessions to enable us to deliver a more personalized and enhanced user experience and service. Marketing cookies are set by third parties with whom we execute marketing campaigns. These allow us to provide marketing data relevant to you. If you identify yourself to us (e.g., filling out a form / signing up to receive email updates, etc.), Divine Corp Ltd (ViXii) collects this information and uses the data to aid appropriate marketing communications to be sent to you. Additionally, this information is added to your personal marketing profile and score, which is used to measure campaign effectiveness and to provide content and offer services that are relevant to you.

In addition, we also utilise cookies on certain pages of the website to communicate with third party data suppliers in order to extrapolate your digital behaviour. This helps us to understand and target more relevant advertising in the future. The information we receive is all aggregated and anonymous, but will include statistics such as demographics, online behaviour, product interests and lifestyle. Targeting and tracking cookies are offered via trusted third-party suppliers. Should you require more information regarding our suppliers and how these cookies operate please do not hesitate to contact us at info@vixii.co.uk.

How to delete or control cookies ?

At all times, you have the right to choose whether or not to accept cookies. We explain how you can exercise this right below. However, please note that if you choose to refuse cookies, you may not be able to utilise the full functionality of the website.

You can change your cookie settings at any time by clicking the Customize Cookies button at the top of this policy.

As an alternative, you can block all cookies by activating the relevant setting on your browser (each browser offers a different functionality for this purpose) that allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website.

If you accept some or all cookies on the website, you still have the option of setting your browser to notify you when you receive a cookie so that you may determine whether to accept it or not.

Please note that control on this aspect ultimately vests with you, the user.

Cookies set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your 'disabled' preference being set; however, from the moment that your settings are updated, we will stop using the disabled cookie to collect any further information.

Amendments to cookie policy

We will occasionally update this cookie policy to reflect changes in our practices and services. When we post changes to this cookie policy, we will revise the “Last Updated” date at the bottom of this cookie policy. If we make any material changes in the way we collect, use, and / or share information held in cookies, we will notify you by prominently posting notice of the changes on the website. We recommend that you check this page from time to time to inform yourself of any changes in this cookie policy or any of our other policies.

Contact us

If you have any questions or concerns about the cookie policy, please do not hesitate to contact us at info@vixii.co.uk.